Terms of Service

Welcome to SuppsWorld. By accessing or using our website and related services, you agree to these Terms of Service (“Terms”). If you do not agree, please discontinue use of the site.

By placing an order, creating an account, or using this website, you agree to be bound by these Terms and all policies referenced herein.

About Us

SuppsWorld is an online platform that connects Australian and New Zealand consumers with verified international distributors of dietary supplements and nutritional products. For information on how we handle personal data, please see our Privacy Policy.

Eligibility & Accounts

• You must be at least 18 years old (or have parental/guardian consent) to make a purchase.
• You are responsible for maintaining the confidentiality of your account credentials and for all activity conducted under your account.

Orders & Acceptance

• All orders are offers to purchase, subject to our acceptance. We may refuse or limit orders (for example, due to suspected fraud, errors, or availability).
• Prices, promotions, and availability may change without notice. If a listing or pricing error occurs, we may cancel the order and issue a refund.

Pricing, Taxes & Payments

• All prices are displayed in Australian Dollars (AUD) and include GST where applicable.
• Payments are securely processed via trusted providers (e.g., PayPal, Afterpay, major credit/debit cards). By completing checkout, you authorise us and our payment partners to charge your selected method.

Shipping & Delivery

Dispatch timeframes, delivery estimates, and fulfilment details are set out in our Shipping & Fulfilment Policy. Risk of loss passes on delivery to the address supplied at checkout; please ensure your delivery details are accurate.

Returns & Refunds

Our return windows, conditions, and processes are described in the Return & Refund Policy. These rights operate alongside your non-excludable guarantees under the Australian Consumer Law (ACL).

Product Information & Use

• Product images, specifications, and packaging details are provided in good faith for general information; formulation or packaging may change without notice.
• Products are sold as dietary supplements only and are not intended to diagnose, treat, cure, or prevent any disease. Always read labels and follow the manufacturer’s directions for use.
• Consult a qualified healthcare professional before using any supplement, particularly if you are pregnant or nursing, take prescription medication, or have a medical condition.

Prohibited Conduct

• Do not misuse the site or services (including hacking, scraping, introducing harmful code, or infringing intellectual property).
• Purchases for resale or any activity that contravenes applicable laws, import restrictions, or regulatory requirements is prohibited.

Intellectual Property

All trademarks, logos, brand names, images, and product information displayed on this website remain the property of their respective owners. SuppsWorld does not claim ownership of any third-party intellectual property and uses such materials solely to represent and describe products for sale.

If you are a rights holder and believe that any content on this website infringes your intellectual property, please contact us at support@suppsworld.com.au. We will review your claim promptly and remove or modify the content as appropriate.

Warranties & Liability

• We do not warrant the accuracy, completeness, or reliability of product information supplied by third-party manufacturers or distributors. Product formulations and packaging may vary without notice.
• To the fullest extent permitted by law, we exclude all non-mandatory warranties. Nothing in these Terms excludes, restricts, or modifies your rights under the ACL.
• Where liability cannot be excluded, our liability is limited to the remedies required by the ACL or, at our option, replacement or refund of the relevant goods.

Indemnity

You agree to indemnify SuppsWorld against losses, liabilities, and claims arising from your breach of these Terms or misuse of the site, except to the extent caused by our negligence or breach.

Third-Party Links & Services

We are not responsible for third-party websites or services linked from our site (including payment processors and carriers), or for their content, practices, or policies.

Suspension or Termination

We may suspend or terminate access to the site or services where we reasonably believe there is a breach of these Terms, suspected fraud, abuse, or activity that may harm other users or our business.

Changes to These Terms

We may update these Terms from time to time. Changes take effect upon publication on this page. Continued use of the site after updates constitutes acceptance of the revised Terms.

Website Availability

We strive to maintain continuous access to our website; however, uninterrupted availability is not guaranteed. Maintenance, updates, or technical issues may occasionally affect access or functionality.

Governing Law

These Terms are governed by the laws of Victoria, Australia. You submit to the non-exclusive jurisdiction of the courts of Victoria.

Contact

Updated: 11 November 2025

© SuppsWorld.com.au — Premium Supplements Delivered Across Australia and New Zealand.