About SuppsWorld

SuppsWorld is an Australian-operated online platform connecting customers in Australia and New Zealand with genuine dietary supplements, sports nutrition, and wellness products from trusted international suppliers. Founded in 2022, our mission is to make authentic global supplements accessible through a transparent and compliant personal importation process.

All products available on SuppsWorld are shipped directly from authorised overseas partners and supplied under the Therapeutic Goods Administration (TGA) Personal Importation Scheme. This means your order is imported by you — the customer — for personal use only. These products are not registered on the Australian Register of Therapeutic Goods (ARTG) and are supplied solely for individual import in accordance with TGA guidelines.

Our Role

SuppsWorld acts as a facilitator, connecting you with verified international suppliers, processing your secure payment, and ensuring your order is shipped safely to Australia or New Zealand. We do not manufacture, warehouse, or locally distribute therapeutic goods. Instead, we coordinate transparent international fulfilment and responsive customer support.

What Makes Us Different

• Global Fulfilment Under TGA Personal Importation: All items are shipped from trusted international suppliers in accordance with TGA personal import rules.
• Transparency & Compliance: Each product page clearly states sourcing details, estimated delivery times, and relevant import guidelines.
• Verified Suppliers Only: We partner exclusively with authorised global distributors and genuine manufacturers to ensure product authenticity.
• Final Pricing for AU/NZ Customers: The price you see on our website is the total price you pay — no extra handling or import charges apply at checkout.
• Secure Checkout: Payments are processed through encrypted, PCI-compliant systems. We accept Visa, MasterCard, American Express, PayPal, Afterpay, Apple Pay, and Google Pay.
• TGA-Aware Communications: We follow the TGA Advertising Code (2021) and make no therapeutic or medical claims. See our Disclaimer for more information.
• Dedicated Support: Our customer service team provides tracking updates and assistance Monday–Friday, 9 AM – 5 PM (AEST).

How We Operate

• International Sourcing: We work only with verified global suppliers to ensure genuine products and accurate packaging direct from origin.
• Shipping & Tracking: Orders are dispatched from international fulfilment hubs via DHL Express, FedEx, UPS, or other reputable carriers. Tracking details are shared upon dispatch, with typical delivery to Australia or New Zealand in 4-6 business days.
• Returns & Support: If your order is damaged, incorrect, or lost during international transit, our support team will assist promptly under our Returns & Refund Policy.
• Pricing: All displayed prices are inclusive of international handling and delivery — the amount shown at checkout is final for Australian and New Zealand customers.

Customer Responsibility

By purchasing from SuppsWorld, you confirm that your order is for personal use only and that you accept responsibility as the importer of record. You acknowledge that:

• Products are not intended to diagnose, treat, cure, or prevent any disease.
• Formulations and packaging may vary from locally sold equivalents.
• You are responsible for compliance with the TGA Personal Importation Scheme and other applicable health regulations.

All content on this website is provided for general informational purposes only. Always read labels and consult a qualified healthcare professional before using any supplement, particularly if pregnant, breastfeeding, taking medication, or managing a medical condition.

Contact Us

• Store Name: SuppsWorld
• Email: support@suppsworld.com.au
• Phone: +61 478 941 433
• Business Hours: Monday – Friday, 9 AM – 5 PM (AEST)
• Response Time: All enquiries answered within 24 hours on business days.

© SuppsWorld.com.au — Facilitating Safe Personal Imports of Dietary Supplements for Australia & New Zealand.