Payment Policy

At SuppsWorld, we aim to provide a secure and seamless payment experience. This policy explains how we accept, process, and protect your payments.

Accepted Payment Methods

We accept the following payment options on suppsworld.com.au:

Credit Cards (Visa, MasterCard, American Express)
Debit Cards
PayPal
Afterpay
Apple Pay & Google Pay

All transactions are processed in Australian Dollars (AUD).

Payment Security

Your security is our priority. All online transactions use SSL (Secure Socket Layer) encryption. SuppsWorld does not store or have access to your full payment details.

Third-Party Payment Providers

Payments are securely processed by trusted third-party gateways (e.g., PayPal, Afterpay, and card processors). By paying through these services, you agree to their terms and privacy policies. SuppsWorld does not collect or store your full card or banking data.

Payment Confirmation

After successful payment, you will receive an order confirmation email with your order number and purchase details. If it doesn’t arrive within a few minutes, please check your spam folder or contact us.

Order Processing

Orders are processed after payment confirmation.
Payments made after the daily cut-off (4:00 PM AEST) are processed on the next business day.

Currency

All prices and payments are shown in Australian Dollars (AUD), inclusive of applicable taxes.

Failed or Declined Transactions

If your payment is declined, please verify:

Card details are entered correctly.
Sufficient funds are available.
Your card/account permits online and international transactions (where applicable).

If issues persist, contact your bank or payment provider, or email us at support@suppsworld.com.au.

Overpayment or Duplicate Charge

If you believe you were charged more than once for the same order, contact us immediately with your order number and payment receipt. We will investigate and issue a refund if an overpayment is confirmed.

Refunds for Cancelled Orders

If you cancel within 2 hours of purchase and before your order is processed or shipped, a full refund will be issued to your original payment method. Refunds are typically completed within 7 business days after confirmation.

For full details on refunds, please see our Return & Refund Policy.