Privacy Policy

Welcome to SuppsWorld. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website suppsworld.com.au or make a purchase. SuppsWorld is committed to handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).


Information We Collect

  • Personal details such as your name, email address, billing and shipping address, and contact number.
  • Order and payment details processed securely through our payment partners.
  • Non-personal data such as IP address, browser type, and website usage information for analytics purposes.

How We Use Your Information

  • To process, dispatch, and deliver your orders.
  • To communicate updates on purchases, shipping, and support enquiries.
  • To improve website functionality, products, and customer experience.
  • To comply with applicable legal and regulatory requirements.

Sharing of Information

We do not sell or rent your personal data. We only share necessary information with trusted third parties (such as payment processors, logistics partners, and international suppliers) strictly for order fulfilment, support, and legal compliance purposes.

International Data Transfers

SuppsWorld may disclose your information to overseas recipients, including suppliers, couriers, and payment processors located outside Australia. By purchasing from us, you consent to this disclosure. We take reasonable steps to ensure such parties handle your information consistently with the Australian Privacy Principles, though they may not be subject to Australian privacy laws.

Data Security

We employ SSL encryption and secure technologies to safeguard your personal information. However, no online system is completely secure, and you use our website at your own risk.

Cookies & Analytics

We use cookies and similar technologies to personalise content, remember preferences, and analyse site traffic (including through services like Google Analytics). You may disable cookies in your browser settings; however, certain site functions may not work properly if cookies are disabled.

Marketing Communications

With your consent, we may send promotional emails regarding new products, offers, or updates. You can unsubscribe at any time by clicking “unsubscribe” in any email or by contacting us at support@suppsworld.com.au.

Your Rights

Under the Privacy Act 1988 (Cth), you have the right to access, correct, or request deletion of your personal information. You may also request that we cease using or disclosing your data. To exercise these rights, contact us at support@suppsworld.com.au. We aim to respond to requests within 30 days where practicable.

Data Retention

We retain your personal information as long as required to fulfil your orders and meet legal obligations. Order and transaction records are retained for at least 7 years in accordance with Australian taxation and consumer laws. You may request deletion of your data subject to these obligations.

Third-Party Links

Our website may include links to third-party sites. SuppsWorld is not responsible for the privacy practices or content of those external websites.

Changes to This Policy

We may update this Privacy Policy periodically. Updates will be reflected on this page with the latest revision date displayed below.

Contact Us

Email: support@suppsworld.com.au

Phone: +61 478 941 433

Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (AEST)

Updated: 11 November 2025

© SuppsWorld.com.au — Dietary Supplements Delivered Across Australia and New Zealand.